Senior Account Manager

Join Us as a Senior Account Manager EMEA at Collinson!

Location: London
Department: Commercial
Reports To: Regional Account Director

Why Collinson
Imagine a world where travel is seamless luxurious and hasslefreewhere every journey is elevated into something special. At Collinson we dont just imagine it we make it a reality. As a global privatelyowned company were pioneers in delivering exceptional travel experiences and innovative customer engagement solutions. With our flagship offering Priority Pass we give travelers access to a network of over 1500 lounges and travel experiences across 148 countries. We partner with industry giants like Visa Mastercard and British Airways to make every trip memorable.

Our mission goes beyond profit. We believe in doing good sharing success with our people and giving back to the communities we touch. With a diverse team of over 1800 colleagues across the globe were constantly innovating to stay ahead in the travel loyalty and insurance sectors.

The Role:
As a Senior Account Manager EMEA youll be at the heart of our business managing and nurturing relationships with one of our largest financial services clients. This isnt just about maintaining a partnership; its about driving growth spearheading strategic initiatives and becoming a trusted advisor who understands the clients needs inside and out.

Youll be the linchpin connecting our client with Collinsons internal teamsOperations Finance Data Product and moreensuring that everything runs smoothly and that our clients strategic goals align with our offerings. Your role is crucial in driving revenue market share and adoption of our products all while delivering highquality solutions that exceed expectations.

What Youll Do:

• Own the strategy and commercial growth for your client driving their success and ours.
• Be the goto expert for the operational contractual and financial aspects of our products ensuring seamless delivery and troubleshooting any issues that arise.
• Conduct regular account reviews maintaining strong relationships with key decisionmakers.
• Act as the main point of contact for global projects aligning client expectations with our operational capabilities.
• Partner with our Commercial and Marketing teams to identify opportunities frame problems and present compelling solutions.
• Keep your finger on the pulse of the market relaying client needs and trends back to our product and technical teams.

What You Bring:

• Experience in product account or relationship management within European or international markets.
• A strong commercial acumen with a deep understanding of competitive environments.
• Familiarity with the travel industry and financial services products along with a keen awareness of technology and trends shaping these sectors.
• Exceptional relationshipbuilding skills and a clientfirst mentality ensuring highquality work at all times.
• A strategic mindset with the ability to solve complex problems and manage change effectively.
• Strong commercial modeling skills collaborative approach and a proactive attitude towards managing issues.

Why You Should Apply:
This is more than just a jobits a chance to be part of something bigger. At Collinson youll have the opportunity to make a real impact work with industry leaders and grow your career in an environment that values innovation and collaboration. If youre passionate about delivering exceptional customer experiences and want to be at the forefront of the travel and loyalty industry we want to hear from you.

Ready to elevate your career Apply now and join us on this exciting journey!

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.