Reservation Intern
Reservation Intern
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Key Responsibilities:
- Assist in managing and updating reservation systems and databases
- Respond to customer inquiries and provide booking assistance via phone email and in person
- Coordinate with other departments to ensure accurate information and seamless guest experiences
- Support in optimizing reservation processes to maximize efficiency
- Monitor reservation trends and provide recommendations to improve booking strategies
- Assist in processing cancellations modifications and refunds as per company policies
- Conduct administrative tasks such as filing data entry and report generation
- Collaborate with team members to resolve booking discrepancies and customer issues
- Provide excellent customer service and address customer complaints or concerns
- Assist in creating and maintaining reservation records and reports
- Contribute to maintaining a clean and organized work environment in the reservation office
Required Qualifications:
- Currently pursuing a degree in Hospitality Management Business Administration or related field
- Strong attention to detail and accuracy in data entry and recordkeeping
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks in a fastpaced environment
- Proficiency in Microsoft Office applications including Word Excel and Outlook
- Customer serviceoriented with a friendly and professional demeanor
- Problemsolving skills and the ability to handle challenging situations with patience
- Ability to work effectively both independently and as part of a team
- Knowledge of reservation systems and database management is a plus
- Strong organizational and time management skills
- Flexibility to work varied shifts including evenings weekends and holidays as needed
- Willingness to learn and take on new responsibilities as assigned
- Ability to maintain confidentiality of sensitive information
- Detailoriented with a proactive approach to identifying and resolving issues
- Adherence to company policies and procedures at all times
customer service,communication,data
Employment Type
Full Time
Company Industry
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
