Process Executive
Posted on :
04-09-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibility Area:
Responding to customer queries via call chat and Email.
Ensuring all agent KPI (Key performance indicators) are met not limited to AHT NPS Time on System Quality scores.
Responding to customer queries via call chat and Email.
Ensuring all agent KPI (Key performance indicators) are met not limited to AHT NPS Time on System Quality scores.
Requirements
Eligibility Criteria:
Fluent speaking and writing ability in English.
Fluent speaking and writing ability in English.
Graduate.
Fresher can apply.
The age limit is not more than 35 years.
Comfortable with rotational night shifts is a must.
Basic knowledge of using computers.
Benefits
Benefits & Perks:
Twoway cab facility (Pick and Drop) is provided by the Organization.
Two consecutive weekly offs to manage work life balance.
Opportunity to earn extra cash through Over Time and Extra miler.
Lucrative Incentive program
Fluent speaking and writing ability in English. Basic knowledge of using computers. Responding to customer queries via call, chat, and Email. Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores
Employment Type
Full Time
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