RQ07862 - Systems AdministratorOperations Support Specialist - Intermediate
RQ07862 - Systems AdministratorOperations Support Specialist - Intermediate
Posted on :
04-09-2024
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1 Vacancy
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Job Description
SCOPE:
- Support migration of all historical data from current inventory tracking tool into CMDB
- Support all ongoing project inventory data into CMDB
- Rescript all existing logs and transfer/data entry all tracking lists into databases.
- All Dashboard and Report updates
DELIVERABLES:
- Follow procedures/instructions to upload or enter data into eSMT CMDB from existing data source within time limits
- Compile verify accuracy and sort information according to priorities to prepare source data for eSMT CMDB entry
- Update and verify data accuracy in various dashboards by gathering detail information from intake team and project management team.
- Update existing scripts for various logs
- Assist in modifying Database structure as required
- Review data for deficiencies or errors correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete data
- Respond to queries for information and access relevant files or data
- Reviewing and entering data information into the appropriate databases and dashboards
- Proactively verifying data through source documents
- Monitoring and updating existing data when required
- Performing data searches
- Assist with Audio/Visual and IT support
Requirements
Experience and Skill Set Requirements
MANDATORY REQUIREMENTS:
- At least 3 years of Operation support
SKILLS AND KNOWLEDGE:
- Experience with Justice Video Network
- Experience with Audio/Visual hardware and software technologies
- Experience with Videoconferencing hardware and software technologies
- Experience with Configuration Management Database (CMDB)
- Experience with Inventory Management
- Experience with ITIL framework and best practices
- Experience with daytoday computer systems operations
- Experience with information retrieval packages
- Experience with one or more communications protocols
- Experience with database management and scripting
- Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; and interpersonal skills
- Experience with enterprise Data Analysis / visualization tools like Power BI
- A team player with a track record for meeting deadlines
- Experience with MS Office (Excel) and data programs (PostgreSQL)
- Attention to detail
- Organization skills with an ability to stay focused on assigned tasks
Must haves:
- At least 3 years of Operation support
- Previous OPS/Justice sector experience will be an asset
Employment Type
Full Time
Key Skills
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