L1 Tech Support
L1 Tech Support
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Job Description
Job Role:L1 Tech Support
Level
SPE Voice (Level 1 Tech Support)
No of Open roles
40
Location
HYD
Mandatory Skills
Excellent comms with technical support
Experience Range
13 years
CTC
4 to 4.2 LPA(Incl of variable 18000) 20% hike will be given from current CTC.
Notice Period
Immediate
Nature of Support
Voice (Level 1 Tech Support)
Work Mode
WFO
Shift Type
Australian shift (80% shifts 3 AM)
No of Working Days
Monday to Friday (5 days)
Week Off's
2
Rounds of interview
HR /Versant(Versant English pass score 50)/Ops
Other inputs
Service desk L1 support
Telecom Telstra
Passwords Links Technical troubleshooting
SOPs would be available for response
Calls would be directed to L2 or infra is the issue is not resolved
B2B L1 support
Language is the main criteria
Employment Type
Full Time
