Key Account Manager

Company Overview

Leapswitch Networks is a leading provider in Cloud Infrastructure Dedicated Servers PlatformasaService and GPU Cloud solutions. We pride ourselves on delivering highquality reliable and scalable services to our diverse range of clients including a growing network of resellers.

We are currently seeking 3talented and motivated Account Managers to join our team. This role will focus specifically on managing relationships with our partners who resell our BareMetal Cloud Dedicated Servers and Cloud VPS services.

Position: Key Account Manager

Location:Mumbai
Type:Full Time
Reports To:Chief of Staff Sales

Responsibilities

• Develop and maintain strong relationships with existing reseller accounts.
• Work closely with resellers to understand their business needs and objectives.
• Create customized plans and strategies to help resellers maximize their sales and profitability.
• Serve as the main point of contact between Leapswitch Networks and reseller accounts.
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Collaborate with crossfunctional teams within the company including Sales Technical Support and Product Management to ensure a seamless customer experience.
• Proactively identify account risks and develop contingency plans to resolve issues.
• Upsell and crosssell Leapswitch Networks products and services to resellers.
• Monitor sales performance metrics and make adjustments to strategies as needed.
• Conduct regular business reviews and planning sessions with reseller accounts.
• Identify and prospect potential new reseller partners in line with company objectives.
• Develop and implement strategies for onboarding new partners.
• Work closely with the sales team to transition new accounts smoothly into managed relationships.

Qualifications

• Bachelors degree in Business Marketing or related field.
• Minimum of 3 years experience in Account Management preferably in the IT or Cloud Services industry.
• Strong understanding of Dedicated Servers and Cloud VPS technologies.
• Exceptional communication skills both written and verbal.
• Excellent organizational and multitasking skills.
• Proven ability to drive sales and generate new business.
• Proficient in Hubspot or similarCRM software and Google Docs / Microsoft Office Suite.
• Must be able to work in a fastpaced everchanging environment.
• Demonstrated ability to acquire new business and onboard new accounts effectively.

Leapswitch Networks is an equal opportunity employer and we encourage people from all backgrounds to apply.