Responsibilities:
1. Client Relationship Management:
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong longlasting client relationships.
- Develop trusted advisor relationships with key accounts customer stakeholders
and executive sponsors.
2. Sales and Business Development:
- Oversee a portfolio of assigned customers.
- Develop new business from existing clients.
- Actively seek new sales opportunities.
- Identify areas of improvement to meet sales quotas.
3. Contract Negotiation and Profit Maximization:
- Negotiate contracts and close agreements to maximize profits.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
4. CrossFunctional Collaboration:
- Collaborate with internal departments (including Customer Service and Product Development) to improve the entire customer experience.
- Prepare sales reports and communicate progress to internal and external stakeholders.
5. Consumer Insights:
- Answer client queries promptly.
- Collect and analyze data to understand consumer behavior.
- Identify opportunities for upselling and crossselling among existing customers.
6. Occasional Travel:
- This position may require occasional travel.
Qualifications:
- Familiarity with account management software (CRM).
- Excellent client communication skills.
- Ability to meet ambitious individual and teamwide sales quotas
Experience
- Worked in Hospital / Insurance company / TPA 1 to 3 years. (added advantage)
Additional Skills.
- Strong verbal skills
- Strong problemsolving skills and enthusiasm for new tasks and challenges
- Relationship building skills.
- Ability to multitask and prioritize with a strong work ethic and attention to detail
- Ability to operate with a high level of confidentiality and professionalism
sales,business acquisition,business development,account management,small business development,sales & marketing,sales acquisition,sales & marketing leadership