Technical Support Engineer
Posted on :
31-08-2024
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Job Description
The selected candidates daytoday responsibilities include:
- Troubleshooting technical issues related to CRM Software deployments
- Speaking to clients to quickly get to the root of their problem and provide technical support
- Providing timely and accurate customer feedback
- Following up with clients to ensure the problem is resolved
- Supporting the rollout of new applications
- Work collaboratively with team to enable growth and improve workflow
- Testing and evaluating new technologies
- Qualifications required:
- Prior experience in Level 2/ Level 3 technical cloud support desktop support or a similar role
- Excellent interpersonal skills
- Attention to detail and good problemsolving skills
- Good written and verbal communication
Employment Type
Full Time
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