The Billing and Collection Manager is responsible for all areas of billing and collection of various charges to the tenants.
KEY RESPONSIBILITIES
1. Administrative
- Manages the efficient performance of sales audit billing and collection group.
- Identifies process plan points and recommends process improvements.
- Maintains good relationships with both internal and external customers.
- Ensures and oversees that statements of accounts are errorfree and billed on a realtime basis.
- Ensures targeted collections are achieved at 100%.
2. Billing
- Ensures 100% release of SOA Charge Slips and Credit Instruction Forms of all projects;
- Review all the rental charges and credit memos before encoding by the staff through the FCAPplusAR module such as:
- Interest and penalty
- Documentary stamps and additional ;
- Rental adjustment due to escalation or concession; and
- Other charges such as late opening overtime security services janitorial long distance audit assessment and utility adjustment.
- Review the monitoring schedule of tenants security services construction bonds and payments;
- Review the monthly and quarterly future rent;
- Review the Newly Awarded Tenant report;
- Review the Billing Summary Report that includes rental book DM/CM book reimbursable charges interest and penalty book and other charges
- Review and strictly monitor the turnaround time for the Tenant Accountability Clearance Release
- Form (TACRF) and Construction Bod refund to tenants.
3. Sales Audit
- Review and approve the Weekly Sales Report.
- Review and approve the Monthly Sales Growth Percentage Report;
- Review of the Percentage Tenants Sales Summary;
- Review Annual Sales Report;
- Review and approve the Monthly Sales Discrepancy Report;
- Review and approve the certificate of Net Sales;
- Ensure uninterrupted connectivity of all concerned tenants to the mall server; and
- Coordinate with external sales auditor
4. Collection
- Review the AR Aging Analysis;
- Review the Accounts Status Report of tenants with outstanding balances;
- Review the following schedule of regular and requested requirements;
- Collection report of service providers
- Excom report
- Endorse waiver of interest and penalties;
- Recommend payment options or account restructuring based on evaluation of tenants requests;
- Review Permit to Egress (PTE)
- Review the issuance of the following letters/forms:
- Collection Letter
- Demand Letter
- Final demand letter/Notice of Closure; and
- Billing and Collection Department form
- Communicate with tenants with regards to billing sales audit and collection and meet with them as needed; and
- Perform additional responsibilities as assigned
REQUIREMENTS AND SKILLS
- Bachelors Degree in Accountancy
- With more than five (5) years of work experience in Accounting and related fields
- Extensive experience in MS Office applications
- Leadership motivates and/or develops other people
- Thoroughness sees to it that ones own and others work is accurate and complete. Works with diligence and care and ensures all commitments are fulfilled.
- Analytical thinking applies logic to solve problems and gets the job done
- Client Service responds to the client and anticipates their needs
- Creative thinking ability to look outside the box and develop new strategies
- Teamwork working with other people effectively and efficiently
- Resultsoriented achieves goals on time while providing excellent client service
- Flexibility adapts to changes while keeping focus on goals and applying knowledge to new circumstances
- Manages change could implement and deal with change and create an environment that helps people change
- Persuasive communication skilled at both oral and written communication that can influence others
- Interpersonal relations can enlist the support and cooperation of others and encourage them to be proactive.
Remote Work :
No