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Qualification BE/B.Tech/B.Sc/BCA or equivalent CCNA Sec. or Equivalent
Experience
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Overall 36 years experience in network security with at least 2 years in managing Proxy / WAF / NDLP solutions
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Proficiency with management of Proxy / WAF / NDLP
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Experience in working with Windows Linux Unix environment
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Hands on experience in commissioning and Implementation of various Proxy WAF and NDLP solutions experience in integrating with various management and authentication authorization tools (email AD IAM SIEM)
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Experience in managing policies and exceptions
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Experience in packet capture analysis and troubleshooting tools
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Product knowledge of McAfee F5 Zscaler SSL Routing Protocols Dual Factor Authentication etc.
Roles and Responsibilities
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Incident problem service request management change management configuration management & capacity management of Proxy / WAF / NDLP solutions
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Day to Day BAU configuration changes
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Proactively utilize network monitoring tools to isolate events before service degradation occurs
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Supporting incident monitoring and incident analysis/response initiatives
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Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets
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Troubleshooting network trasport session presentation and applications layers
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Applying security patches as required
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Conducting daily performance checks on devices periodic audits and compliance
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Performing immediate troubleshooting as the situation dictates for any and all network outages as reported by users sensors and/or operational personnel
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Implement and maintain network security policy standards and procedures
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Deploying and maintaining access and security policies for Proxy/WAF/NDLP solutions
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Maintaining service levels as well as oversight of the day to day configuration administration and monitoring of the network security infrastructure in a 24/7
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Coordination with OEM's for TAC support RMA replacement & reconfiguration of faulty devices/appliances
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Creating technical documentation asbuild network diagrams inventory control documentation and security documentation
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Investigate isolate and resolve incidents with documentation RCA as per the SLA
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Coordinate helpdesk team other IT support teams application support teams to jointly troubleshoot and fix the high priority/severity incidents.
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Designing and implementing Proxy/WAF/NDLP solutions at DC/DR/Cloud and Branch office environments
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Create and update knowledgebase in ITSM tools
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Creation and updation of SOPS/Runbooks
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Identify areas for automation of operational efficiency
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Work to automate and integrate the tools with REST API/SDK with security dashboard Infosec tools (AD IDAM PAM SIEM SOAR etc.)
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Patch updates upgradation of Proxy/WAF/NDLP setup as per Bank's compliance and audit requirements
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Closure of compliance and audit points as per the agreed timelines
Full Time