Become an expert on the Qualtrics XM Platform and related solutions
Accountable to demonstrate extreme ownership for the daytoday management and administration of the Qualtrics XM platform and related solutions including but not limited to: monitoring security vulnerability remediation performance data protection and disaster recovery
Identify and recommend solutions for improvements to Qualtrics XM Platform
Work collaboratively to build relationships and recommend best practices and new technologies
Work on complex technical programs both independently and/or collaboratively with an understanding of system architecture both up and downstream to minimize disruption when implementing/integrating new solutions
Create establish and enforce security best practices
Understand permission structure with AD/Okta Azure AD and Qualtrics access
Act as subject matter expert for user questions about the digital product features and capabilities
Drive user adoption and best practices by creating communications training documentation and launch plans
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