Training and Coaching Executive
Training and Coaching Executive
Posted on :
29-08-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
29-08-2024
Job Description
This is a remote position.
Position Title: Training and Coaching ExecutiveWork Setup: Work from Home
Schedule: 10:00 PM 06:30AM
Salary: Php 35000..00
Signon Bonus: TBC
Our client began with a group of people who dreamt of building something completely new that partnered with companies to help them grow. They had the technology and the tools and the industry knowledge and most of all they had the technology and expertise in recruitment to make their partners successful
JOB DESCRIPTION FOR A TRAINING AND COACHING EXECUTIVE
Your Responsibilities as a Training and Coaching Executive would be:
Responsible for daytoday functional direction of agents within the program training classroom environment including student progress monitoring for the duration of training providing coaching and developmental feedback and readiness recommendations
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
Prepare and present training materials through classroom learning hands on demonstrations and supporting activities
Accountable for achieving individual training performance metrics
Support and partner with Operations to transition of agents from training to production environment ensuring competency levels meet business needs (where required)
Maintain relevant product knowledge for each account by taking calls attending client and cross functional meetings (as needed) and side by side observations
Ensure effective consistent communication with managers peers and other resource groups including daytoday informal interaction with clients
May support in designing and developing training materials for various instructional delivery methods including; computerbased training interactive classroom training and written job aids
Measure the effectiveness of training programs using various feedback methods focus groups interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation
Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases policies processes and procedures
Qualifications as a Training and Coaching Executive:
23 years experience as a training and coaching executive or equivalent
Bachelors Degree in related field from a fouryear college or university
Proven experience in training methodologies and soft skills (communication skills critical thinking time management team building etc.)
Strong communication skills both written and verbal
Proficient in Microsoft Office
Demonstrated ability to multitask prioritize and meet timelines on deliverable
Selfstarter sense of urgency and works well under pressure
Strong attention to detail
Sense of professionalism and ability to develop good relationships
Role Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles
Builds knowledge of the organization processes and customers
Solves a range of straightforward problems
Receives a moderate level of guidance and direction
Can work Night Shift Schedule
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklike balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
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