Senior Travel Consultant

This is a remote position.

Work Schedule

• Monday to Friday: 9:30 AM to 6:00 PM Sydney Time (6:30 AM to 3:00 PM Manila Time)
  

• Lunch Break: 30minute unpaid
  

Job Description

1. Preparing and Booking Holiday Quotes: Using SABRE for airline quoting and reservations.
   
2. Handling Business Class Airfares: Must be comfortable managing business class bookings.
   
3. Invoicing: Using TRAMADA (preferred skill).
   
4. Booking Travel Essentials: Hotels car hire travel insurance and other necessary components for a successful travel experience.
   
5. Trip Management: Ensuring all travel elements including ferries and transfer services are properly scheduled.
   
6. Platform Familiarity: Proficiency in various travel booking platforms.
   
7. Attention to Detail: Ensuring accurate and aligned schedules for trips and hotel bookings.
   
8. Customer Service: Providing patient detailed and thorough service to ensure client satisfaction.
   
9. Complex Travel Arrangements: Managing more complex travel arrangements and offering enhanced services such as hotel upgrades personalized itineraries and special requests.
   

Requirements

• Industry Experience: Minimum of 5 years significant industry experience with a deep understanding of the travel industry and extensive customer service experience.
  

• GDS Trained: Proficiency in SABRE.
  

• Preferred Skills: Experience with TRAMADA.
  

• Communication Skills: Excellent written communication and telephone skills.
  

• Computer Literacy: Strong computer skills and online proficiency.
  

• Attention to Detail: Meticulous attention to detail in all bookings and schedules.
  

• Organizational Skills: Effective organizational and time management abilities.
  

• Attitude: Positive cheerful team and serviceoriented attitude.
  

• Platform Familiarity: Knowledge of platforms like Expedia and TripAdvisor.
  

• Complex Travel Management: Experience managing more complex travel arrangements and offering enhanced services such as hotel upgrades and personalized itineraries.
  

• HighProfile Clients: Proven ability to handle highprofile clients and challenging scenarios offering a higher level of personalized service particularly from the luxurious level travel agency market.
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job