drjobs Support Team Lead

Support Team Lead

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

4-5years

Job Location drjobs

Johannesburg - South Africa

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Lead the support team in providing ongoing technical support for the ERP system. Develop and maintain support processes including incident management and escalation procedures. Monitor system performance and ensure issues are resolved promptly.

Requirements

Bachelor s degree in Information Technology or related field.
5 years of experience in IT support with a focus on ERP systems.
Strong leadership and problemsolving skills.
Experience with ITIL or other support frameworks.

Matric and diploma / Degree in computer science, information systems, or a related field. EXPERIENCE (PRACTICAL ON-THEJOB EXPERIENCE) 3-5 years experience administering an ERP system. Experience with ERP Systems advantageous Experience in, report writers, SQL, workflow, and UML modelling advantageous. Must have experience managing projects, setting up, deployment of information systems. Experience in Microsoft 365 products and Business reporting Tools/Solutions will be advantageous KEY COMPETENCIES Knowledge (what must I know): Computer Literate Excel ERP systems Skills and Abilities (what must I be able to do / display) Have a good understanding of business processes and the documentation thereof. Excellent communication and interpersonal skills Ability to work independently and as part of a team

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.