End User Support Executive Desktop Support Engineer
End User Support Executive Desktop Support Engineer
Posted on :
26-08-2024
Employer Active
1 Vacancy
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Job Description
Role and Responsibilities
Provide assistance knowledge and user support in all aspects of IT .
Technical support to Desktop Local Area Network (LANWiFi) and all business applications.
Install standard business desktop/laptop Images to an agreed standard.
Configure and install appropriate hardware/software to the user s desktop in a professional manner and timescale in order to meet business needs.
Provide basic hardware/software configuration fault finding and problem resolution.
Provide video and audioconferencing system support to end users
Manage incidents and requests from customers.
Job Requirements
Have a basic understanding of the desktop and LANWiFiWAN technical domains involving familiarity with a wide range of environmental components and support tools.
Good knowledge of computer hardware Windows and Mac operating systems and software applications
Good understanding of mobile/smart devices Android and iOS
Good working knowledge of video conferencing platforms Zoom BlueJeans Skype for Business
Good working knowledge and experience in managing Office365 and Azure
End User Support Executive / Desktop Support Engineer
Employment Type
Full Time
Key Skills
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