Manage company Wide Area Network Local Area Networks Voice and Security across the Kingdom in line with Service Level Agreements (SLA) Performance and Security KPI ensuring availability of Mission Critical Applications (e.g. ERP POS SIM Siebel CRM email )
Manage the configuration deployment monitoring maintenance upgrade and support of all Nahdi network voice and security devices and systems (hardware and software) including Capacity Planning and Contingency Planning (bandwidth equipment ) balancing cost and performance and in line with Business requirements.
Define and lead the implementation of best practices in network architecture design including not limited to deployment administration networking performance monitoring/tuning security hardening troubleshooting and production operations
Configure update drivers and tuning of network devices parameters ensuring maximum reliability and performance
Work closely with various IT teams including but not limited to project management database administration network and security teams application team and assist in overall architectural design implementation and troubleshooting
Act as a point of escalation when required; provide handson support through highlevel troubleshooting skills
Provide and maintain current documentation of systems server configurations administrative tools and procedures for implementation of products and services.
Research and recommend innovative and where possible automated approaches for network system administration tasks
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