Reservations Manager D22

Job Summary:

Our client is looking for an organized and customerfocused Reservations Manager in Dublin 22 to lead their reservations department. The ideal candidate will have strong communication skills and experience in managing hotel reservations. As a Reservations Manager you will be responsible for overseeing the booking process handling guest inquiries and ensuring a seamless experience for all guests.

Responsibilities:

Manage the reservations department to ensure efficient booking processes

Handle guest inquiries and reservations via phone email and online platforms

Monitor room availability and manage overbooking situations

Train and supervise reservations staff fostering a teamoriented environment

Ensure accurate data entry and maintain detailed records

Collaborate with other departments to optimize guest satisfaction

Ideal Candidate:

Needs experience with either Hotsoft or Opera Booking System.

Needs experience in Ireland.

Positive attitude and good personality

Valid work permit required

Proven experience in a similar role preferably in a hotel environment

Ability to work independently and make decisions

Strong organizational and multitasking skills

Excellent customer service and communication abilities

Benefits:

Free lunches

Staff Coffee Rate from Barista

Free tea and standard coffee

Flexible work times compared to other corporateowned companies

Worklife balance: 4042 hours over 5 days