Back Office Executive
Back Office Executive
Posted on :
23-08-2024
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1 Vacancy
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Job Description
Job Title: Back Office Executive Travel and Tours
Location: Kudasan Gandhinagar
Salary: Up to 25000 per month (Negotiable based on experience)
Experience Required: Minimum 6 months of experience in a travel agency
Job Summary:
We are seeking a motivated and detailoriented Back Office Executive to join our dynamic team at Company Name a leading Travel and Tours agency located in Kudasan Gandhinagar. The ideal candidate should have at least 6 months of experience in the travel industry and will be responsible for handling various backoffice operations to ensure the smooth functioning of our services.
Key Responsibilities:
Booking & Reservations: Handle all bookings and reservations for flights hotels tours and other travelrelated services.
Documentation: Prepare and manage necessary travel documents including visas tickets and itineraries.
Customer Support: Provide support to customers through calls emails and other communication channels regarding their bookings and travel plans.
Data Entry: Accurately input and update client information bookings and transactions into the company s database.
Coordination: Collaborate with the sales team and other departments to ensure seamless service delivery.
Reporting: Generate and maintain reports on daily operations bookings and other relevant metrics.
Problem Solving: Address and resolve any issues or discrepancies that arise in the backoffice processes.
Compliance: Ensure that all travel arrangements comply with the company policies and travel regulations.
Qualifications:
Minimum 6 months of experience working in a travel agency or similar environment.
Strong knowledge of booking systems travel documentation and customer service practices.
Proficiency in MS Office (Word Excel Outlook) and experience with travel management software.
Excellent communication skills both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Customerfocused attitude with a problemsolving mindset.
Benefits:
Competitive salary up to 25000 per month negotiable based on experience.
Opportunities for career growth within the company.
Friendly and supportive work environment.
Employee discounts on travel services.
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Employment Type
Full Time
Key Skills
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