Overview:
The Business Development Executive for the Collection Process plays an integral role in identifying new business opportunities building and maintaining client relationships and driving revenue growth. They are responsible for implementing effective strategies to maximize collection efficiency reduce delinquency rates and contribute to the overall financial health of the organization. This role requires a deep understanding of the collection process strong negotiation skills and the ability to communicate effectively with clients and internal stakeholders.
Key Responsibilities:
- Identify and pursue new business opportunities within the collection process sector
- Build and maintain strong relationships with existing clients
- Develop and implement strategies to improve collection efficiency and reduce delinquency rates
- Conduct market research to identify trends and opportunities for growth
- Negotiate and finalize contracts with clients
- Collaborate with internal teams to ensure smooth delivery of services
- Prepare and deliver presentations to clients
- Monitor competition and provide feedback to the management team
- Meet and exceed sales targets and KPIs
- Travel to meet clients when necessary
- Provide regular reports on business development progress
- Stay updated on industry trends and best practices
- Handle customer inquiries issues and escalations effectively
- Participate in networking events and industry conferences
- Contribute to the development of marketing and promotional materials
Required Qualifications:
- Bachelor s degree in Business Administration Sales Marketing or related field
- Proven experience in business development or sales particularly in the collection process industry
- Demonstrated track record of meeting and exceeding sales targets
- Strong knowledge of collection process operations and best practices
- Excellent negotiation and closing skills
- Outstanding communication and presentation abilities
- Ability to analyze data and make strategic business decisions
- Customerfocused mindset with a commitment to providing exceptional service
- Proficiency in CRM software and Microsoft Office suite
- Selfmotivated and resultsdriven with a strong work ethic
- Ability to work well independently and as part of a team
- Willingness to travel as needed
- Knowledge of market research and analysis techniques
- Strong organizational and time management skills
- Understanding of financial metrics and reporting
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