- Candidates with good communication skills in B2C are preferred.
- Work Mode Work from Office (6 days working)
- Salary 24k to 28k
- Minimum 6 months experience
Key Responsibilities:
- Make outbound calls to potential customers and explain our products or services
- Understand customer needs and requirements
- Provide information about products or services to potential customers
- Receive and respond to inbound customer calls
- Maintain a record of all conversations with customers
- Follow up on customer inquiries not immediately resolved
- Manage and update customer databases with call outcomes
- Meet or exceed call volume goals to contribute to the companys success
- Work closely with the sales and marketing teams to generate leads and promote the companys offerings
- Handle customer complaints or objections in a professional manner
- Keep up to date with product knowledge and customer service strategies
- Adhere to all communication procedures guidelines and policies
- Provide feedback and input to improve overall customer experience
- Document customer interactions for future reference
- Adhere to all compliance regulations and standards
Required Qualifications:
- Communication Skills More the average convincing skills
- Should have experience working in B2C sales.
- Energetic confident
- 100% target completion
- Outbound Telesales
- make cold calls as per available data and conduct regular followup to gather and successfully close leads into sales
- High school diploma or equivalent
- Proven work experience as a Telecaller or similar customer service role
- Excellent verbal communication skills
- Ability to be persuasive and exhibit professionalism
- Strong customer focus and adaptability
- Ability to multitask and prioritize in a fastpaced environment
- Basic computer proficiency including MS Office and CRM software
- Familiarity with relevant legal and regulatory requirements
- Ability to work well within a team environment
- Strong time management skills and the ability to handle rejection
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