IT Support Engineer
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Job Description
Role : IT Support Engineer
Experience : 3 years
Location : Chennai (WFO)
Required Skill Set:
- Experience with Ticketing Tools: It is essential for the candidate to have experience with any ticketing tool. Experience with Jira is particularly important and should be highlighted on the resume.
- Monitoring Background Jobs: The candidate should be able to monitor all background job emails running in production ensuring everything is functioning correctly. Any issues must be promptly flagged to the respective team such as the client or customer support. Jenkins as Mandatory should be highlighted on the resume.
- Client Experience: Information on any clients the candidate has worked with end client or Customer.
- AWS: work experience on AWS skill is mandatory like EC2 & Cloud watch skills.
In addition here are the key points we need to track: while sending the profile with hiring manager
- Communication Skills: Proficiency in email and chat communication.
- Documentation: Ability to document queries and any related documentation.
- Reporting Skills: Experience in generating and handling reports
About CashKaro
CASHKARO is the largest Cashback & Coupons site in India backed my marquee investors like Mr. Ratan Tata Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with Indias 1st Social Cashback app called EarnKaro and with the launch of our CASHKARO Store Network in 22 states of India.
Well capitalized and with a team of 350 people CASHKARO is looking to chase 10x growth over the next 3 years. There are Billiondollar Cashback sites in the US UK China and CASHKARO is set to be the same in India. Working at CASHKARO could also be a great career move to accelerate your own growth and we invite you to come learn more about what we are building.
jira,it,documentation,aws,jenkins,cloud watch,client experience,ticketing tools,reporting skills,communication skills,monitoring background jobs,ec2
Employment Type
Full Time
Key Skills
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