PMax-PE
PMax-PE
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Role: PMaxPE
Required Experience: 011
Job Description:
A PMax associate role is to be the daytoday point of contact for all Google Ads campaigns.
It requires great customer service skills and they should be able to manage multiple clients in a fastpaced
environment. This role works closely with Sales Advertisers Creative Agencies Media Agencies Trafficking
Team and Quality Assurance Specialists.
Campaign Management Services is divided into three regions APAC (Asia Pacific Region) AMER ( American
Region CA NAM and LATAM) and EMEA (Europe Middle East and Africa Region).
Responsibilities:
Resolve high volume of support requests from internal sales teams in a fast precise and professional manner;
mostly through Email and chat
Develop mastery of the product and use this to resolve support requests and escalate if necessary
Identifying the most efficient solution and escalating bugs & technical issues
Identify process gaps and proactively suggest improvements
Required Qualifications:
C1 Versant Score or higher Strong in verbal and written English communication
Completed regular Bachelor's degree with strong academic record
An ability to work organizational deadlines and KPI’s
Demonstrated creative problemsolving approach and strong analytical skills despite the ambiguity of workflows
or instructions
Proven ability to balance multiple priorities and strong attention to detail
Ability to build and maintain effective customer relationships
Ability to interface with different internal and external teams to get things done
Proven ability to make decisions based on the best interests of customers as well as the technical
Must be able to work in 24/7 business hours
Employment Type
Full Time
Company Industry
Key Skills
- Client Server
- Account Development
- Business Travel
- Corporate Risk Management
- Dsp
- Litigation Paralegal
