Field Service Technician

Job Overview:

Voltguard Utilities Limited is seeking a skilled and motivated Field Service Technician to join our team. The role involves providing comprehensive onsite technical support maintenance and training services across various client locations both indoor and outdoor. The ideal candidate will be able to work independently with minimal supervision while delivering toptier service and support that aligns with project objectives and client requirements.

Key Responsibilities:

1. Site Travel and Service Provision:
Travel to customer vendor and supplier facilities including both indoor and outdoor sites.
Provide field service in customer sites within the designated territory with regular travel across the United States as needed.
Ensure timely and efficient response to service calls managing workloads to meet service deadlines.
2. Technical Training:
Deliver comprehensive onsite technical training to clients on the operation repair and maintenance of our products and solutions.
Educate clients on best practices safety procedures and regular maintenance schedules to maximize equipment uptime.

3. Collaboration with Engineering Teams:
Work closely with inhouse engineering teams technicians and thirdparty vendors to troubleshoot and resolve technical issues.
Participate in collaborative efforts to optimize system performance and identify areas for improvement.

4. Preventative Maintenance and Repairs:
Perform scheduled preventive maintenance services to ensure consistent equipment performance and reduce the likelihood of unplanned downtime.
Inspect and adjust equipment according to manufacturer specifications and customer production schedules.

5. Departmental Representation and Project Oversight:
Represent the Technical Department in interdepartmental meetings providing insights and updates on service operations client needs and ongoing projects.
Monitor project progress ensuring alignment with project schedules budgets and customer expectations.
Independently perform technical and engineering tasks maintaining highquality standards and adherence to project objectives.

6. Travel Requirements:
Undertake shortterm travel assignments as necessary with up to 40% domestic and international travel.
Travel to multiple locations to support project development installation and commissioning.
7. Troubleshooting: Diagnose and resolve system/equipment interface problems during installations using applicable drawings and tools

8. Documentation: Ensure all necessary documentation is accurate and complete for work performed and that all systems are updated to reflect the current status against the daily work plan

Required Qualifications:

Proven experience as a Field Service Technician ideally within the utilities energy or electrical engineering sectors.
Strong technical skills in troubleshooting maintenance and repair of electrical and mechanical systems.
Excellent verbal and written communication skills with the ability to convey technical information to nontechnical stakeholders.
Ability to work independently with minimal supervision demonstrating effective time management and problemsolving skills.
Valid drivers license and willingness to travel regularly sometimes on short notice.

Preferred Qualifications:
High School Diploma or GED required.
Experience in providing technical training and customer support.
Familiarity with industry safety standards and compliance requirements.

Additional Information:
This role requires daily commuting to and from client locations with a focus on delivering responsive and reliable service.
The position offers opportunities for professional development and career growth with exposure to diverse project environments.
This position requires to work 90% of the time in the field but mostly will travel for short trips (2 to 4 days during the week). Only twice a year it might be required to be away for 3 weeks at a time

About Us
Voltguard Utilities Limited is an innovative engineering and consulting company providing comprehensive solutions across the utilities sector specializing in renewable energy electrical infrastructure and utility services. We deliver endtoend solutions for designing installing and maintaining electrical systems along with advanced energy solutions such as solar and wind power. Serving industries from agriculture to highend manufacturing our approach focuses on sustainability cuttingedge technology and personalized service. Voltguards customercentric approach includes remote support onsite assistance and aftersales service to ensure optimal performance and reliability. With a commitment to excellence integrity and sustainability we are your trusted partner in energy and utility management dedicated to delivering value and exceeding expectations in a rapidly evolving industry landscape.

What we offer!

Some of our competitive benefits package includes:

Medical dental and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution including a Lifetime Income Strategy option
Life insurance and disability coverage
Birth adoption parental leave benefits
Employee Assistance PlanCompany vehicle for business use
Voltguard Utilities Limited values dedication innovation and customercentric service. If you are a highly motivated technician who thrives in dynamic field environments we encourage you to apply.

$30 41 per hour bonus eligible benefits.

HEALTH INSURANCE

VISION INSURANCE

PAID VACATION

Remote Work :

No