Data AnalystData Processing Associate

This is a remote position.

Position Requirements:

• Highly experienced in Excel and advanced in its functions and operations.
  

• Exceptional communicator
  

Position purpose:

Reporting to the Tax Insurance Coordinator the Tac Audit Sales and Administration assistant provides sales support administrative and processing duties. These duties assist in the management of existing clients and the onboarding of new business.

An integral part of this position encompasses the deep analysis problem solving and delivery of Client service & solutions according to a predefined process.

Highlight of key responsibilities:

• Data Analysis and Updates Data reviews and Data Uploads
  

• Customer Service Sales and Advice support
  

• Exceptional communication skills within the team
  

• Registration and onboarding of new clients (support)
  

• Administration and overseeing
  

• Sales support (though no expected to talk directly with clients but email!)
  

Further explanation of responsibilities include:

• Supporting the Tax Audit Insurance Coordinator in tasks related to the registration onboarding and resolution of technical challenges for both renewal and new clients.
  

• Cultivating and sustaining relationships with existing clients.
  

• Serving as the primary point of contact for Accounting Firms offering support and guidance on processing queries or needed assistance through email at least (don t have to call).
  

• Providing technical support during the onboarding process as required.
  

• Continuously meeting ongoing professional development requirements.
  

• Assisting with the client renewal cycle.
  

Requirements

Requirements and Behaviours:

Requirements:

• Proficient in strong analytical critical thinking and problemsolving skills
  

• Advanced Excel proficiency including the use of formulas such as VLOOKUPS IF statements Nested IF Statements etc.
  

• Demonstrated ability to work autonomously
  

• Proficient in creating macros using Excel
  

• Competent in managing PDF files and converting them to Excel files
  

• Quick adaptability to changing work demands and effective prioritisation of tasks
  

• Adherence to established processes
  

• Welldeveloped communication and interpersonal skills
  

• Proven decisionmaking capabilities
  

• Achieves outcomes with minimal direct management oversight
  

• Confident engagement with all levels of management and stakeholders
  

Behaviours:

• Pragmatic and logical approach
  

• High adherence to service standards and ethics
  

• Resultsdriven and focused
  

• Effective prioritisation of workload
  

• Capability to work under tight deadlines with deliverables
  

• Consultative approach in dealings when required
  

• Exhibits high levels of personal and professional integrity and confidentiality
  

• Eager to provide high quality service that supports clients
  

Benefits

Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more. Here are just some of our benefits:

• Work from Home Allowance
  
• HMO for you and a dependent from Day 1
  
• 20 Days Annual Leave AND 5 Days Sick Leave
  
• Government Benefits and 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• Competitive Salary