Community Adaptations Officer

2 months contract with a local authority

Job Summary:

Provide high quality and comprehensive technical and administrative support to a team or service in relation to any of the functions undertaken.

Provide an effective efficient and customer focused service in line with Corporate Policies and within national and local legislative requirements.

Deliver a flexible positive and responsive service that meets customer demands which may include working extended or flexible hours or working offsite.

Key Duties/Accountabilities:

Understand and be responsive to the needs of the customer offering technical advice and guidance both written and verbal and always present a positive and professional image to the customer ensuring a high standard of customer service. This will include servicing and maintenance of lifting equipment.

Deal with technical customer enquiries where appropriate and follow through to resolution ensuring all stakeholders are updated and the adequate audit trails are in place in accordance with Council procedures.

Register applications to the Council for the service area involving checking for validity and ensuring appropriate fees and charges are administered and advising applicants where further information/monies is/are required.

Essential Experience Required:

Experience in working within a Social Care setting

Experience in working with vulnerable service users with a disability.

Additional information to note:

35 hours per week

08:00am 16:00pm working hours

The closing date for this position is 23/08/2024 17:00.