Payments Specialist

Our client is a wellestablished multi regulated Australian broker offering traders access to CFDs across Forex Indices Commodities Stocks and Cryptocurrencies. As a globally recognized broker it is known for its exceptional trading conditions awardwinning customer service and over 19 years of industry experience. With a commitment to transparency and cuttingedge technology the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Fulltime Payments Specialist.

Reporting to: Payments Team Leader

Responsibilities:

• Handling and monitoring clients deposits and withdrawals making sure they are carried out as per relevant regulations and guidelines

• Update the Platform systems with relevant information

• Handle any client requests/complaints and perform a timely investigation

• Assisting Onboarding/Support in replying to client queries

• Collaborate/Assist the Compliance and Risk Team regarding specific clients

• Conciliating with customers and service providers on payment issues via different channels

• Other adhoc duties as per managements request

Candidate profile:

• Minimum 1year experience in a relevant position in the Finance industry will be considered an advantage

• Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)

• University / College Degree in Business / Economics / Finance or any relevant field

• Experience in a client facing position will be considered an advantage

• Fluent verbal and written English (Chinese will be an advantage)

• Ability to work 12:00 20:00 MondayFriday (Public holidays included) (training will be 8:00 16:00 and when completed the shift will be 12:00 20:00)

• A team player with excellent communication skills

• Attention to details

The offer:

• Welcoming young and multicultural team with approachable leadership

• Continuous personal development growth with the company and opportunity to learn from industry leaders

• Competitive remuneration regular salary reviews and performancebased incentive schemes

• Vibrant company life: from team activities to global celebrations

• High level of autonomy support of ideas and putting your expertise into the best practices for the company

• Companyprovided parking

• Additional days for annual leave and medical visits

****Eligibility: Open to residents of Malaysia with a valid work permit.****

If youre interested in joining a dynamic team and growing with a leading global broker wed love to hear from you! To apply for this exciting opportunity simply press the Apply button. Please INCLUDE your salary expectations and notice period on your CV.

For this specific job position please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice it is necessary for this role. By applying you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

Remote Work :

No