Customer Hub Officer Revenue and Benefits

This is a remote position.

4 months contract with a Local Authority.

Customer Hub Officer (Revenue and Benefits).

Job Summary:

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This position requires expertise in handling housing benefit claims including processing verifying income and capital details and managing council tax reduction.

Key Duties/Accountabilities:

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The role involves checking 50 claims per month between now and December using systems like RB live and Northgate NEC.

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Theres a focus on accuracy as evidenced by the Housing Benefits Accuracy Award.

Essential Experience Required:

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The candidate must be familiar with information systems like RB line and document management systems to ensure compliance with DWP guidelines.

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Training time is limited so the expectation is to hit the ground running in processing verifying and qualitychecking benefit claims.

Additional information to note:

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This post is parttime 15 hours per week.

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This post is fully remote.

The closing date for this position is Tuesday 20/08/2024.