Sr UX Researcher Medellin Colombia
Posted on :
14-08-2024
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1 Vacancy
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Job Description
Company description
UXReactor is the fastestgrowing specialized experience design firm on the Inc5000 and were on a mission to help businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team of product design and strategy experts collaborates with clients across various industries to help them create products that meet their customers needs and exceed expectations.
Our culture
At UXReactor we have a set of five core values that define who we are and who we love teaming up with. Low Ego Genuine Extreme Ownership Creative Problem Solver and Shared Purpose represent who we are.
We believe that a fun and purposeful team is the key to success. We work hard but we also believe in playing harder. From team outings to office games we make sure to take breaks and have fun together. We also believe in giving back to our community and supporting causes that align with our values.
We create a culture where everyone is respected regardless of age gender identity ethnicity disability sexual orientation or life stage and where people can be themselves (Genuine) while being a part of something bigger than themselves (Shared Purpose). We celebrate the notion that you can belong at UXReactor and bring your authentic self to work each and every day. Doing that makes you more creative and innovative when facing hurdles (Creative Problem Solver) which helps our bottom line. Come to UXReactor grow with us and thrive!
Our Hiring Process
Talent is our greatest asset so we take hiring seriously. Therefore we expect a bit of commitment from you (e.g. conduct research about UXReactor and the role) and you can expect an outstanding recruitment experience in return. Youll feel challenged but also valued because we appreciate the time youve invested with us. We value transparency so heres a stepbystep on what you can expect:
- If the role and company excite you apply in this portal or send your resume to .
- Our hiring team will reach out if were a potential fit and request additional information.
- Complete the job information that weve requested.
- Youll meet several of our leaders and teammates in person to explore whether the role and company are right for you.
- If required you will be given the challenge to solve.
- Once youve solved the challenge and presented it to us If all goes well we will start our journey together to achieve more incredible things.
Requirements
We seek skilled handson bilingual Sr. UX Researchers to join our team in Medellin Colombia.
This role involves applying research techniques analyzing quantitative and qualitative data and turning research into actionable insights. In addition to presenting formal readouts they share a curious mindset and are comfortable working in ambiguity and with crossfunctional teams.
This role requires travel depending on business needs and internal meetings potentially up to 20%.
What you will do
The Sr. UX Researchers will:
- Drive all stages of research: recruitment participant communications conducting the studies analyzing results and creating the right artifacts to share insights that influence design and product decisions.
- Ensure that all research plans describe the projects appropriate research methods timelines and business needs.
- Create artifacts to meet the needs of projects including screeners guides scripts written reports journey maps persona diagrams highlight reels data visualizations and quantitative summaries.
- Actively contribute to internal and external discussions including presenting draft and final artifacts for approval to crossfunctional teams.
- Develop the best user research practices within UXReactor and for our clientpartners research programs.
Qualifications
- Masters or bachelors degree in HCI or a related field like psychology sociology cognitive science anthropology information science or equivalent professional experience.
- 3 years of proven track record of running UX Research to uncover insights identify unmet needs and craft better products.
- Experience in a range of qualitative and quantitative research methods.
- The ability to listen empathetically perceive users needs deliver an unbiased view of users and intelligently translate user insights into actionable steps.
- Experience in creating and executing inclusive participant recruitment processes.
- Experience in complex B2B enterprise/business software across multiple platforms.
- Basic knowledge of the principles of effective design.
- A strong portfolio or samples of work demonstrating your expertise in work.
- Written and verbal communication skills in English.
- Excellent presentation skills.
We especially welcome candidates with similar roles at professional services firms. If you are a resultsdriven professional with a knack for solving complex problems we would love to hear from you.
Benefits
- Competitive salary package
- A unique teammate experience with the proper environment for people to become their best selves and thrive.
- 3 additional days of time off a year.
- 1 week of WorkFromAnywhere annually*
- Monthly team outings or team bonding activities.
- Travel opportunities (contingent upon client requirements).
- Life insurance.
- Gym.
- General practitioners and specialists through an application.
- Pet assistance through an application.
3+ years of proven track record of running UX Research to uncover insights, identify unmet needs, and craft better products. Experience in a range of qualitative and quantitative research methods. The ability to listen empathetically, perceive users needs, deliver an unbiased view of users, and intelligently translate user insights into actionable steps. Experience in creating and executing inclusive participant recruitment processes. Experience in complex B2B enterprise/business software across multiple platforms. Basic knowledge of the principles of effective design. A strong portfolio or samples of work demonstrating your expertise in work. Written and verbal communication skills in English. Excellent presentation skills.
Employment Type
Full Time
Key Skills
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