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You will be updated with latest job alerts via emailOur clients company is a wellrespected Insurance agency that provides both personal and commercial lines of insurance. They pride themselves on offering tailored insurance solutions and exceptional customer service to maintain longlasting relationships with their clients. With a primary focus on commercial insurance in recent years they are seeking a dedicated Customer Service Representative to join their team.
As a Customer Service Representative you will play a crucial role in handling phone inquiries and managing policy changes for both commercial and personal clients. This role is particularly focused on commercial accounts where you will handle certifications proofs of insurance and pending cancellations.
The ideal candidate will possess a keen eye for detail and an eagerness to maintain and develop client relationships through personalized service which is why their clients remain loyal. You will be expected to manage 617 calls daily ensuring that each interaction is handled promptly and professionally. Additionally you will assist in crossselling efforts with the opportunity to earn a 50% commission on crosssells to existing clients.
Responsibilities
Qualifications
If you are a reliable and customerfocused individual with experience in insurance and a passion for building strong client relationships we encourage you to apply.
Our clients company offers a supportive work environment where your expertise and dedication will be valued and youll have the opportunity to contribute to a team that prioritizes personalized service and client loyalty.
Remote Work :
No
Full Time