Key Responsibilities:
The role of Specialist Support Worker is critical to providing an enhanced level of service for our vulnerable clients. Join us and you could soon be responsible for taking a lead role in a specialist area or working within a specialist programme and/or team to plan and deliver a highquality support service. Assessing and addressing the needs of trafficked victims using an evidencebased risk identification checklist managing a busy caseload developing individual support plans with clients and advocating for highrisk service users with agencies are just some aspects of this vital support role.
To Succeed You Will Need:
A track record in supported accommodation and housing management providing casework support to vulnerable clients including crisis management and risk assessment.
Proven experience or knowledge of providing advice and support to individuals who have been trafficked a basic understanding of relevant legislation and awareness of safe practices when lone working.
An awareness of the impact of crime on victims witnesses and the wider community and an understanding of the criminal justice system safeguarding children and legal responsibilities.
Knowledge and experience of providing a coordinated service with statutory and voluntary services available for the client group and the ability to support service users effectively in crisis.
Good communication teamwork and people management skills.
Experience recording and managing financial transactions.
Personal Attributes:
Empathy and compassion for vulnerable individuals.
Strong advocacy skills.
Ability to work independently and as part of a team.
High level of integrity and professionalism.
Work Environment:
Based in London.
Fulltime position with standard working hours though flexibility may be needed to meet client needs.
Training and Development:
Ongoing training and professional development opportunities provided.
Reporting Lines:
Reports to Supervisor/Managers Title.
Works closely with Relevant Departments or Teams.
Requirements
Casework Support Skills
- Proven ability to provide casework support to vulnerable clients including crisis management and risk assessment.
Knowledge of Legislation and Safe Practices
- Understanding of relevant legislation related to trafficking.
- Awareness of safe practices particularly when lone working.
Crisis Management
- Ability to support service users effectively in crisis situations.
Communication Skills
- Strong verbal and written communication skills for effective interaction with clients and agencies.
Team Working and People Management
- Ability to work effectively as part of a team and manage relationships with colleagues and clients.
Advocacy Skills
- Ability to advocate for highrisk service users with agencies.
Organisational Skills
- Ability to manage a busy caseload and develop individual support plans.
Interpersonal Skills
- Empathy and compassion for vulnerable individuals with strong interpersonal skills to build trust and rapport.
Knowledge of Criminal Justice System and Safeguarding
- Understanding of the criminal justice system and safeguarding children and vulnerable people along with legal responsibilities.
Coordination Skills
- Experience in coordinating services with statutory and voluntary organisations.
Financial Management Skills
- Experience in recording and managing financial transactions.
Professional Integrity
- High level of integrity and professionalism in handling sensitive and confidential information.
Benefits
Holiday/sick pay:
- Arrangements to be confirmed.
Professional Development:
- Ongoing training and professional development opportunities to enhance skills and career growth in the support and social work sector.
Meaningful Impact:
- The opportunity to make a significant positive impact on the lives of vulnerable individuals particularly those who have been trafficked providing a sense of purpose and fulfillment.
Diverse Work Environment:
- A dynamic and collaborative work environment where you can work with a diverse team of professionals and agencies fostering teamwork and learning from different perspectives.
Career Advancement:
- Potential for career advancement by taking on a lead role in a specialist area or within a specialist programme/team showcasing leadership and expertise.
Comprehensive Support:
- Access to support and resources from the organisation to help manage caseloads effectively and provide highquality services to clients ensuring a balanced and supportive work experience.
Casework Support Skills Proven ability to provide casework support to vulnerable clients, including crisis management and risk assessment. Knowledge of Legislation and Safe Practices Understanding of relevant legislation related to trafficking. Awareness of safe practices, particularly when lone working. Crisis Management Ability to support service users effectively in crisis situations. Communication Skills Strong verbal and written communication skills for effective interaction with clients and agencies. Team Working and People Management Ability to work effectively as part of a team and manage relationships with colleagues and clients. Advocacy Skills Ability to advocate for high-risk service users with agencies. Organisational Skills Ability to manage a busy caseload and develop individual support plans. Interpersonal Skills Empathy and compassion for vulnerable individuals, with strong interpersonal skills to build trust and rapport. Knowledge of Criminal Justice System and Safeguarding Understanding of the criminal justice system and safeguarding children and vulnerable people, along with legal responsibilities. Coordination Skills Experience in coordinating services with statutory and voluntary organisations. Financial Management Skills Experience in recording and managing financial transactions. Professional Integrity High level of integrity and professionalism in handling sensitive and confidential information.