Experienced Compliance Manager

Company Overview:
Join a global leader in customer experience management at our vibrant Bucharest office. Contribute to shaping the future of customer interactions worldwide with our innovative solutions.

Responsibilities:

• Internal Audits: Conduct comprehensive internal audits based on security requirements and certifications such as ISO 27001.
• Data Protection Compliance: Ensure strict adherence to local data protection regulations.
• Contract Audits: Regularly audit contracts to verify compliance with agreed terms and conditions.
• Certification Management: Implement and maintain certifications such as ISO 27001 PCI DSS ensuring ongoing compliance.
• Crossfunctional Collaboration: Work collaboratively across departments to address audit findings and close gaps effectively.
• Training and Awareness: Conduct training sessions on data privacy and information security to enhance organizational awareness.
• Fraud Investigation: Independently investigate fraud cases compiling detailed investigation reports.
• Risk Assessment: Perform annual process risk assessments and develop effective mitigation strategies.

Requirements:

• Experience: Minimum 57 years in driving and implementing risk and compliance policies ideally within the BPO/SSC industry.
• Education: Graduate degree in any specialization.
• Audit Expertise: Proven track record in conducting internal audits and managing compliance with certifications.
• Analytical Skills: Strong analytical capabilities to assess risks and recommend effective mitigation strategies.
• Communication Skills: Excellent written and verbal communication skills in English.
• Excel Proficiency: Advanced Excel skills for data analysis and reporting.
• Adaptability: Quick learner with the ability to adapt to new challenges.
• Shift Flexibility: Comfortable with rotational shifts.

Perks and Benefits:

• Compensation: Competitive salary package (Ron net) commensurate with your expertise.
• Benefits: Includes meal tickets (25 Ron) private medical insurance and transport reimbursement.
• Career Growth: Permanent contract with opportunities for advancement and career progression.
• Projects: Engage in diverse and rewarding projects with leading global brands.
• Work Environment: Enjoy a supportive and collaborative culture that fosters personal and professional development.
• Facilities: Fully equipped modern kitchen lunch area and access to all necessary amenities in a dynamic environment.

Working Environment:

• Location: Conveniently located with easy access to public transportation local shops restaurants and pharmacies.
• Equipment: Full equipment provided for a comfortable work setup.
• Cultural Fit: Join a team known for its inclusive and supportive work culture.

Join Us and Apply Today!

Remote Work :

No