Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Greet and welcome customers, building positive relationships and understanding their needs.
- Listen to clients' concerns and requirements, scheduling appointments accordingly.
- Ensure high levels of customer satisfaction by offering premium products and services.
- Coordinate with the technical team to guarantee the best repair and maintenance services for clients.
- Manage client expectations regarding service delivery and ensure timely completion.
- Accurately input information into the company’s system.
- Follow safety and work procedures to maintain a safe working environment.
- Continuously communicate with customers to update them on the status of their service.
- Handle warranty claims in accordance with company policies and GWM standards.
- Maintain a clean and orderly work area, ensuring compliance with company regulations.
- Implement any special client requests related to the service.
- Notify clients of any delays or changes to their service appointments.
- Ensure all necessary documentation is completed and processed correctly.
- Perform any additional tasks as assigned by the service manager.
Employment Type
Full-time
