Telephonic Triage Nurse
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job description
• Communicate timely and effectively with
TRICARE beneficiaries, primarily by phone, but also via web chat,video call, email, text. Average call volume is 30-40 calls/day,each 12-14 minutes long.
• Timely and effectivelyassess and triage immediate health concerns
• Identify problems or gaps in care, offering opportunity forintervention
• Timely and effectively coordinateservices and referrals to health programs
• Timely and effectively provide health education and coachbeneficiaries on treatment alternatives to assist them in bestdecision making
• Timely and effectively supportbeneficiaries in selection of best health care resources tomaximize access, quality, and health carecost
Employment Type
Full-time
