Sales Associate - LATAM -

Job Title: Sales Associate LATAM
Location: Remote (PST Time Zones)
Salary Range: up to 2000 USD

Work Schedule: Tuesday Saturday / 08:00 AM to 05:00 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a company focused on providing toptier cleaning services where attention to detail and customer satisfaction are paramount. We value innovation reliability and the continuous growth of our team to meet and exceed our clients expectations.

Position Overview:

As a Sales Associate you will play a crucial role in driving business growth by managing inbound and outbound sales handling customer inquiries and ensuring a smooth followup process. Your ability to resolve complaints efficiently and manage support tickets will be essential in maintaining high customer satisfaction.

Key Responsibilities:

• Inbound Sales: Manage customer inquiries about cleaning services providing detailed information and scheduling appointments.
• Outbound Sales: Initiate contact with potential clients from provided lists to generate new business opportunities.
• FollowUp: Conduct postservice followups to ensure customer satisfaction and resolve any issues promptly.
• Complaint Resolution: Address customer complaints within 48 hours aiming for quick and satisfactory resolution.
• Support Ticket Management: Monitor and respond to support tickets related to sales and customer service ensuring timely resolution.

Qualifications:

• Strong proficiency in English both verbal and written.
• Salesoriented mindset with a commitment to achieving targets.
• Excellent organizational skills and the ability to manage multiple tasks.
• Reliable and punctual with a longterm commitment to the role.
• Experience in highvolume calling and email management.
• Techsavvy with the ability to quickly learn new tools and technologies.
• Selfstarter with strong problemsolving abilities and independence in decisionmaking.

NicetoHaves:

• Background in a similar sales role ideally within a serviceoriented industry.

Please note: To ensure prompt processing of your application we kindly request that you submit your resume and intro video in English format.

Remote Work :

No