Consultant for eService Concept DevelopmentBusiness Analyst MV
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Job Description
Job Summary
We are looking for a qualified professional to provide consultation support for digitising Government services on a new digital public services platform with the aim to deliver high quality and accessible digital services to vulnerable groups in Ukraine to address complex challenges posed by the war including ensuring transparency and accountability of the recovery process critically important for Ukraine s EU integration.
The key areas of focus include:
Eservices for war veterans and their family members on the portal and the mobile application
Eservices in social and pension sphere
Push notifications in the mobile application.
To successfully implement these new eservices we require expert support in concept development. This support will be crucial in assessing the feasibility of the selected eservices and preparing proposals for their implementation. The consultation will also help us in identifying potential challenges and opportunities ensuring a smooth and efficient transition to electronic service delivery.
Responsibilities & Duties
It is expected that the Consultant for eservices concept development will deliver the following services:
Deliverables #1 Preparation of Technical Requirements for Implementing Push Notifications on Social Services
Deliverables #2 Proposals for the Provision of Electronic Copies of Pension Case Documents as an EService
Deliverables #3 Proposals and Concept Development for Implementing a Pension Calculator
Deliverables #4 Preparation of Technical Requirements for Implementing Push Notifications on Status Updates in the Unified State Register of War Veterans
Deliverables #5 Development of the Business Process for Submitting an Application for Psychological Assistance to Veterans and Their Family Members
Essential Skills
At least advanced University degree (Master s/ Specialist) or equivalent in computer science communication technologies or related field.
At least 10 years of Industry experience and minimum 5 years of experience as BUSINESS ANALYST.
Must have executed minimum 5 projects similar projects confirming the experience in public eservices implementation.
Experience with at least one project of eservice implementation of the Ukrainian Government eservices portal.
Experience of working with international organizations is an asset.
Nice to Have Skills
Professional certification as BUSINESS ANALYST.
Background Check
Criminal Records
Have you been arrested indicted or summoned into court as a defendant in a criminal proceeding or convicted fined or imprisoned for the violation of any law (excluding minor traffic violations) If yes give full particulars of each case in an attached statement.
Statement of Health
The selected contractor will be required to provide proof of insurance coverage as stated in the Statement of Health herewith attached prior to contract signature.
Additional Assessment
Interview
Presentation
Profile submission Process
Resume.
URL of LINKEDIN profile
A brief description of why the individual considers him/herself as the most suitable for the assignment and a methodology on how they will approach and complete the assignment (Maximum one page in MSWord)
A brief description of the approach to work/work plan on how he/she will approach and complete the assignment. (Maximum one page in MSWord)
At least 5 (five) samples/examples/brief overview of the projects confirming ITrelated experience (links to the respective projects to be included in the respective CV section or prepared as a separate document) Mandatory Requirement
At least 1 (one) sample/example/brief overview of the project confirming experience with eservice implementation on the Diia.gov.ua portal (link(s) to the respective project(s) to be included in the respective CV section or prepared as a separate document) optional requirement (will be an asset)
At least three (3) professional references including email and contact numbers.
Employment Type
Full Time
