Exciting Career Opportunity: Become a Technical Specialist in Mlaga Spain!
Job Title: DanishSpeaking Technical Specialist
Location: Mlaga Spain
Work Type: Onsite (with relocation package)
Company: Renowned Audiovisual Equipment Manufacturer
Overview:
Are you enthusiastic about technology and ready to provide exceptional technical assistance We are looking for a Danishspeaking Technical Specialist with a strong command of English (B2 level) to join our team in Mlaga Spain. In this onsite role you will manage technical customer inquiries related to a wide range of audiovisual products ensuring clear and effective support. This position offers a unique chance to work with innovative consumer electronics in a customerfocused setting.
Key Responsibilities:
- Customer Support: Address inbound technical inquiries from customers via phone and email offering clear and straightforward guidance within established parameters.
- Issue Resolution: Analyse and resolve complex technical problems by actively listening to customers and asking precise relevant questions to diagnose the issue.
- Expert Assistance: Utilize your technical expertise along with knowledge gained from internal training to provide highquality customer service.
- Data Management: Accurately record all relevant information from customer interactions into the system ensuring topnotch service and proper documentation.
- Ongoing Education: Keep up with the latest advancements in technical fields including network architecture and consumer electronics to improve your ability to assist customers.
Candidate Requirements:
- Language Proficiency: Fluent in Danish with good English skills (both written and spoken) to complete training and communicate effectively with customers.
- Technical Background: Preferably have completed ICT training with a strong interest in technology. Previous experience in a technical role is a plus.
- Product Knowledge: Familiarity with network architecture and consumer electronics such as wireless audio and smart displays.
- Software Skills: Proficient in MS Office.
- Communication Skills: Strong phone etiquette and the ability to explain technical issues clearly.
- Experience: Experience in a B2C or B2B environment is beneficial.
Benefits:
- Attractive Compensation: Competitive salary based on experience.
- Perks: A comprehensive benefits package including relocation support for those moving to Mlaga.
- Career Development: Opportunities for career advancement within a leading company in the audiovisual industry.
How to Apply:
Interested applicants should submit their CV in English to using the subject line DanishSpeaking Technical Specialist Mlaga.
Join us in Mlaga and become a key part of a team dedicated to providing toptier technical support for cuttingedge audiovisual products!
Remote Work :
No