drjobs Customer Care Executive WFO Bengaluru 25K to 30K

Customer Care Executive WFO Bengaluru 25K to 30K

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Job Location drjobs

Mohali - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Description: Customer Care Executive

Job Responsibilities:

  • Handle customer inquiries and resolve issues via phone email and chat
  • Assist customers with train bookings cancellations and other related services.
  • Provide outstanding customer service to ensure customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to improve overall customer experience
  • Adhere to company policies and procedures while addressing customer concerns

Essential Qualifications:

  • Excellent communication skills in English Language.
  • Ability to empathize with customers and provide solutions
  • Basic computer knowledge

Salary & Benefits:

  • Salary:per month
  • Fulltime employment
  • Opportunity for career growth
  • Health insurance and other benefits as per company policy

Employment Type

Full Time

Company Industry

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