Partner Account Manager fmd

Your Mission

Reporting to the Sales Department you will manage and support partners and customers of NFON France ensuring their projects are successful.

The work youll do
Your role focuses on Sales and collaboration with interfaces and joint projects:

Sales Focus:

• Recruiting new partners (contracts sales training technical training)
• Nurturing partners (regular communication and support to follow prospects and leads follow up on active contracts support partners with lead and bid tenders)

• Assisting partners in generating quotes
• Conducting monthly bill runs with Finance

In collaboration with our Technical Consulting team you will be responsible for:

• Being an expert on all solutions provided by NFON
• Providing technical support to partners (PBX configuration hardware support for desk phones DECT headsets premium solutions)
• Assisting our customers with configuration
• Partially managing Level 1 technical support

Together with our Field Marketing team you will implement the following projects:

• Creating newsletters and communications to partners and managing sales challenges
• Conducting webinars to improve partners skills on all products
• Managing marketing funds and leads

Regulatory:

• Acting as an interface with ARCEP/APNF for France and IBTF for Belgium

Your profile

The qualifications you need

• A background in Sales Technical or Engineering with a degree in business connected to IT or telecommunications and over 3 years of experience in a similar position and in project management
• Professional English skills are required. You will work in an international context with daily exchanges in English (meetings/emails etc.)
• Knowledge of UCaaS IP and VoIP connectivity SIP Trunking Hosted IP telephony solutions and CloudPBX solutions
• A proactive and curious mindset with the ability to propose innovative solutions to customers
• Responsiveness and proactivity to detect solutions where others see obstacles
• Enthusiasm for contributing to the development of a subsidiary into an ambitious startup along with curiosity and a strong sense of teaching
• Proficiency in project management tools excellent interpersonal skills and strong editorial skills

Why us

What NFON can offer you:

• Additional vacation days (yearly RTTs)
• Meal allowance card
• Health Insurance with great coverage (including family members)
• An unlimited fixedterm contract with the flexibility of trustbased working hours
• Mobile Work from home possible (hybrid work)
• Public subsidy transportation
• Cozy and urban workplaces with modern equipment
• Premium Coworking space located at the 11th arrondissement in Paris
• Free coffee and drinks
• International atmosphere in a continuously growing company with an openminded culture and positive communication
• A motivated distributed and agile team with lean hierarchies.

About us:

NFON whoWere NFON. A leader in panEuropean provider of integrated cloud business communication and active in 18 countries. Were born in the cloud built as a startup but now grown up.

What we doThink of us as an outstanding communication system for companies in Europe. Making complex things simple can be a daunting challenge. We know that. However communication should be simple intuitive and hasslefree. That is why we provide cloud communication solutions to satisfy today the needs of tomorrow. Our more than 55000 satisfied customers throughout Europe show that were doing a pretty good job.

How & why we do itWe enable our employees to experience smarter workflows. All our people have the opportunity to thrive at NFON. But its their own decision. NFON offers all kind of tools to reach your optimum but its what you make out of it. You do not like long processes design your own with your boss. You want to mingle with your colleagues Join one of our countless employee events.

Diversity is at our core.NFON is an equal opportunity employer and does not discriminate on the basis of ethnicity religion color national origin gender sexual orientation gender identity age marital status veteran or disability status.