Premium Dining Waitress
Posted on :
05-08-2024
Employer Active
1 Vacancy
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Monthly Salary
EUR 1500 - 2050
Vacancy
1 Vacancy
Posted on :
05-08-2024
Job Description
Premium Dining Waitress
Description:
We are seeking a talented and experienced European national Waitress to join our renowned hospitality team in Kuwait. The ideal candidate will bring a passion for culinary excellence and a commitment to delivering outstanding dining experiences.
Responsibilities:
- Welcoming Guests: Greet guests as they arrive and create a positive first impression of the restaurant.
- Seating Arrangements: Manage the seating chart and ensure guests are seated promptly and in accordance with their reservation or walk-in status.
- Reservations Management: Handle reservations, including taking calls, confirming them, and managing any changes or cancellations.
- Managing Wait Lists: If the restaurant is busy, manage the wait list effectively, providing accurate wait times to guests.
- Customer Service: Provide excellent customer service by addressing any guest inquiries or concerns and ensuring their comfort.
- Communication: Coordinate communication between the front of house and back of house staff, including informing servers about guest seating and special requests.
- Maintaining Cleanliness: Keep the entrance and waiting area clean and organized.
- Menu Knowledge: Be knowledgeable about the menu, specials, and wine lists to answer any questions guests may have.
- Handling Payments: In some establishments, be involved in processing payments or handling checks when guests are ready to leave.
- Team Coordination: Work closely with the management team and other front-of-house personnel to ensure smooth operations.
- Greeting Guests: Welcome guests as they are seated, introduce yourself, and present menus.
- Menu Knowledge: Have a thorough understanding of the menu, including ingredients, preparation methods, and wine pairings, to provide recommendations.
- Taking Orders: Accurately take food and beverage orders from guests, ensuring to clarify any special requests or dietary restrictions.
- Serving Food and Beverages: Serve food and drinks in a timely and professional manner, ensuring that all dishes meet the restaurant's high standards.
- Maintaining Table Settings: Ensure tables are properly set and maintained throughout the meal, including refilling water, clearing plates, and providing additional utensils or condiments as needed.
- Wine Service: Provide knowledgeable wine service, including recommending wines, opening and serving wine properly, and answering questions about the wine list.
- Handling Payments: Present the check at the appropriate time, process payments, and provide change or receipts as required.
- Customer Engagement: Check on guests during their meal to ensure they are satisfied and to address any concerns promptly.
- Collaboration: Work closely with other restaurant staff, including the kitchen and bar staff, to ensure seamless service and communication.
- Adhering to Safety and Hygiene Standards: Follow all safety, cleanliness, and hygiene protocols to maintain a safe dining environment.
- Upselling: Encourage guests to try specials or additional items, contributing to the overall dining experience and restaurant revenue.
Requirements:
- Minimum 2 Years of Experience: Proven experience working as a waitress in a premium dining or luxury restaurant setting.
- Knowledge of Fine Dining Protocols: Familiarity with fine dining etiquette, including serving, table setting, and guest interaction.
- Strong Communication Skills: Fluent in English with excellent verbal and written communication skills.
- Problem-Solving Skills: Ability to handle guest complaints and resolve issues promptly and professionally.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Attention to Detail: Meticulous attention to detail in order accuracy, presentation, and cleanliness.
We offer:
- Salary: €1500 - €2050 per month “in hand” (net salary)
- Relocation support: Flight to Kuwait
- Decent and Reputable housing accommodation
- Company transport from accommodation to work and back.
- Daily Duty meals
- Provided Company Uniform (with laundry service)
- Annual bonus based on performance.
- Medical insurance
- Group Life and workmen's compensation insurance.
- Annual airfare to and back from home country
- 30 days paid annual leave.
- Other terms and conditions are as per the Kuwait State Labour Law.
Interview process:
- Introduction Call with ITAS recruiter
- Remote Video-Interview with the Client
- Offer & Contract
If you’re successful throughout the interview process, we will require the following documents obtained and presented by you in order for us to provide your Work Visa in Kuwait
- Criminal record check (required for visa sponsorship)
- Medical check (required for visa sponsorship)
Apply now or contact ITAS for more information via email:
Employment Type
Full Time
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