Healthcare Receptionists

This is a remote position.

As a Healthcare Receptionist / Database Manager you ll be the backbone of our client s medical referral system. You ll maintain and optimize a crucial Salesforcebased database of healthcare professionals ensuring patients receive accurate and timely referrals. This role combines database management customer service and healthcare knowledge offering a challenging and rewarding opportunity. You ll interact with medical offices update vital information and support caseworkers in their mission to connect patients with the right specialists. If you re detailoriented passionate about healthcare and excel in communication this position offers significant growth potential in a meaningful field.

Responsibilities

• Manage and update a comprehensive Salesforce database of medical professionals
  
• Conduct outbound calls to doctor s offices verifying and updating critical information
  
• Ensure accuracy of specialist details including subspecialties and insurance acceptance
  
• Assist in tracking and managing performance feedback for medical professionals
  
• Provide uptodate information to support caseworkers in patient referrals
  
• Contribute to the continuous improvement of the database management process
  

Requirements

• Excellent English communication skills both verbal and written
  
• Strong grasp of medical terminology and various specialties or healthcare / medical experience required
  
• Proficiency in Salesforce CRM or similar database systems
  
• Meticulous attention to detail and highvolume data entry skills
  
• Confidence in making professional phone calls to medical offices
  
• Ability to work independently and as part of a team in a remote setting
  
• Comfortable with technology and willingness to learn new systems
  
• Passion for healthcare and helping others