Dutch Travel Specialist Fully Remote In Bulgaria

Seeking a Passionate Dutch Travel Specialist!

About Us:

We create transformative customer experiences that foster brand growth globally. Leveraging deep insights and innovative technology we design seamless journeys that exceed expectations. Whether youre a startup or an established brand we are your partner in achieving success no matter the complexity or scale of your customer journey.

Role Overview:

As a Dutch Travel Advisor you will deliver outstanding service through various communication channels empathetically address customer inquiries maintain uptodate product knowledge and help enhance customer satisfaction and business outcomes. Youll also track and document interactions to ensure accurate records.

Key Responsibilities:

• Deliver exceptional customer service through multiple channels (inbound and outbound calls email chat).
• Ensure all customer inquiries are answered and concerns are handled appropriately demonstrating empathy.
• Maintain a solid understanding of client products and services.
• Engage in initiatives aimed at improving customer satisfaction and business performance.
• Record document and retrieve information in the calltracking database.

Qualifications:

• Proficiency in Dutch at C1/C2 level.
• Proficiency in English at B2 level.

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that reflect your skills and experience ensuring your efforts are acknowledged and rewarded.
• Internet Allowance: Get support for your internet expenses to maintain seamless connectivity while working remotely.
• Permanent Contract: Enjoy job security with a permanent contract providing stability and peace of mind in your career.
• Bonuses for Significant Life Events: Celebrate important milestones like marriage or graduation with a special bonus.
• Health and Life Insurance: Receive comprehensive coverage that reflects our commitment to your wellbeing.
• Remote Work: Benefit from the flexibility of working from home allowing you to balance your professional and personal commitments more effectively.

Ready to take on this exciting customer support journey Submit your application today and we will be in touch with you!

Remote Work :

No