Service Delivery Manager
Posted on :
01-08-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 15 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
01-08-2024
Job Description
- Work closely with the ITIL Service Architect and ITIL Process Lead to define, design, implement, and most importantly integrate the service management elements such as the service catalogue, related SLAs, and the related ITSM streams (Incident, Problem, Change Management, etc.)
- Promote service ownership by establishing a solid Service Portfolio Management process.
- Responsible for the design and implementation of a reporting framework, including the analysis and administration of SLM tools, to monitor key performance indicators of the service delivery
Employment Type
Full-time
Department / Functional Area
Key Skills
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