Service Delivery Manager العربية

Service Delivery Manager

Rackspace Technology

Posted on : 28-11-2024

Employer Active

1 Vacancy

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Jobs by Experience

0 - 15 years

Job Location

Riyadh - Saudi Arabia

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 28-11-2024

Job Description

Work closely with the ITIL Service Architect and ITIL Process Lead to define, design, implement, and most importantly integrate the service management elements such as the service catalogue, related SLAs, and the related ITSM streams (Incident, Problem, Change Management, etc.)
Promote service ownership by establishing a solid Service Portfolio Management process.
Responsible for the design and implementation of a reporting framework, including the analysis and administration of SLM tools, to monitor key performance indicators of the service delivery

Employment Type

Full-time

Department / Functional Area

Administration

Key Skills

Management

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About Company

Rackspace Technology

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Service Delivery Manager

Rackspace Technology

Job Description

Employment Type

Department / Functional Area

Key Skills

About Company

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