eCommerce Amazon Account Manager

Job Responsibilities

• Drive daily AZ account management for brand health and listing health on the Amazon Seller Central platform (FBA)
• Responsible for achieving and analyzing sales goals and profitability goals for your assigned ASIN portfolio
• Create and review reporting from both Amazon Seller Central/ Vendor Central reports and our internal database
• Analyze metrics and course correct on actionable KPIs to meet each individual ASIN goals and brand goals
• Monitor and manage Amazon FBA inventory requirements needed to support sales forecast while being flexible and communicating with other sales channel managers regarding the supply chain
• Analyze optimize and manage Amazon advertising campaigns and budgets to achieve the best ROAs while supporting sales goals by reaching the right Amazon shoppers
• Collaborate effectively with other sales channel managers and internal stakeholders to manage Amazon product launches crossmarketing promotional calendars and other seasonal programs
• Track monitor and adapt to Amazon competition to ensure that your assigned ASIN portfolio is always competitive to support marketing ROI and sales conversion metrics
• Help create and develop best in class Amazon product pages SEO content A content and Amazon storefront maintenance to boost conversion rates
• Develop and pitch shortterm and longterm strategies to drive sales and creatively contribute to company revenue and profit objectives on Amazon across other brands and their categories
• Daily engagement and management of the duties for a small offshore virtual assistant team that supports daily operations
• Daily engagement with company crossfunctional teams that requires project management skills and strong communication to work towards supporting company operations and company brands goals
• Proactively solve Amazon account and listing issues with SOPs Amazon Seller Support Brand Registry and good judgment
• Engage and develop a strong relationship with our Amazon SAM to solve critical Amazon account and listing issues while gaining access to Amazon promotions and special events
• Stay uptodate on the Amazon platform ecommerce industry trends and social media tools to adapt existing brand strategies while also informing internal stakeholders of impactful changes

Skills Requirements

• Bachelors degree and/or AA Degree in a relevant field
• MUST HAVE 3 years personally managing and successfully growing Amazon account(s) on the Amazon Seller Central platform
• MUST HAVE 2 years of experience successfully managing all aspects of Amazon Advertising personally or through an agency
• MUST HAVE MINIMUM Intermediate to Advanced knowledge/proficiency in Microsoft Excel
• Can demonstrate working knowledge and daily use of vital Amazon reports located in Seller Central reporting to support all aspects of Amazon account management
• Can demonstrate command over Amazon Seller Central flat file and bulk file operations from creation maintenance and the organization of versions/archives
• Can demonstrate experience successfully utilizing Seller Support Brand Registry and/or SAS Core to solve account issues listing issues and infringement issues
• Can demonstrate optimization and seasonal maintenance of Amazon product pages including graphic asset SEO content and A content creation
• Can demonstrate working knowledge and daily use of common Amazon 3rd party tools to assist with competitive analysis and scope of improvement
• Can demonstrate good leadership and management of a small team supporting Amazon account management
• Can demonstrate the ability to drive and take ownership of multiple work streams will judicially recruiting team assets available resources and tools to routinely deliver expected output
• Can demonstrate strong time management skills and project management experience
• Can demonstrate strong analytical skills and critical thinking skills used to exercise good judgment when problemsolving to determine multiple options and appropriate actions
• Must be extremely organized analytical with a strong attention to detail and procedure
• Operates with a cando attitude while being eager to dive in with a notasktoosmall mentality
• Experience with widelyused project management software like Asana Microsoft Teams Trello or similar
• PREFERRED: 1 years Vendor Central platform experience
• PREFERRED: Experience with other online retail channel management (ex. Walmart)

Assessment: As part of our screening process we will be requesting candidates to complete some skills assessments to better understand their experience and strengths.