Experience: 6 Years
Work Location: Hyderabad/Bangalore/Chennai/Vizag/Kolhapur
Key responsibilities:
- Coordinate and manage the organizations telecom systems and services.
- Oversee the installation configuration and maintenance of telecom hardware and software.
- Monitor and analyze telecom expenses to optimize costs and identify saving opportunities.
- Collaborate with vendors to ensure service delivery and SLA compliance.
- Respond to telecomrelated issues troubleshoot and provide timely resolutions.
- Develop and maintain telecom policies procedures and documentation.
- Assist in the planning and implementation of telecom projects and initiatives.
- Conduct regular assessments and audits of the telecom infrastructure.
- Provide technical support and training to staff on telecom equipment and applications.
- Stay updated on industry trends and advancements in telecom technology.
- Manage telecom contracts negotiate terms and renewals.
- Participate in telecom system upgrades and migrations.
- Ensure compliance with telecom regulations and standards.
- Recommend improvements to enhance telecom performance and reliability.
Required qualifications:
- Indepth knowledge and experience of Telecom billing and local provision processes in an Enterprise environment
- Working directly with telecom carriers and internal customers on a daily basis to obtain quotes place orders and coordinate installations to ensure the proper service delivery
- Experience with MACD (Moves Adds Changes and Deletions) orders in a daytoday environment
- Experience in Telecom Expense Management systems
- Oracle financials Rivermine/Tangoe Microsoft Office/Outlook Advanced Excel Power BI ServiceNow
- Good understanding of MPLS/VoIP/TDM/DIA/SDWAN and any other Telecommunications Technology a plus
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