Deputy Director - Shared Services Unit
Posted on :
31-07-2024
Employer Active
1 Vacancy
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Job Description
- Serve as primary leadership contact for the delivery of SSU services in the Amman office, workplace environment and culture with the mission of increasing staff well-being, personal productivity, and organizational effectiveness.
- Provide overall management of the office space by ensuring allocation of space, implementation of relevant guidelines (local Labor, Occupational safety and health, Duty of care, Diversity Equality and Inclusion) to create a diverse and positive working environment for staff at Amman office while also providing overall guidelines for other Country Program offices
- Serve as Amman office Communications focal point on all matters related to the facilities and all shared services to ensure key decisions and announcements are well disseminated to the staff and feedback well captured.
- Partner and collaborate with relevant teams and units to ensure necessary tools, information and technology are available for the Amman Office Shared Services teams and hosted staff.
- Engage with internal stakeholders to understand their business drivers and needs to provide internal stakeholders with direction on Amman Office Host management capacity, employee engagement and host cost implications. Negotiates with internal stakeholder to resolve conflicting priorities related to Amman office services.
- Establish good working relationships with the relevant government departments e.g. Ministry of Foreign Affairs, Labor Office, Customs and Immigration Departments and the IRC Legal Counsel/Law Firm in Jordan to ensure that Amman Office operations are following host government regulations and the terms of IRC’s Host Agreement for both the Operating and Non-Operating entities in Amman.
- Ensure IRC Global initiatives, strategies and policies are adequately implemented and maintained.
- Guide regular updates of GREWS global policy and procedural documents; coordinate with leadership of others IRC offices in Amman to ensure policies are consistent and aligned with IRC standard policies.
- Coordinate with the GREWS Team for consistency in providing solutions and ensure policies and procedures are adhered to including finance, administration, travel, supply chain, IT, security, and safety protocols.
- Identify opportunities for improvement and make recommendations for updating / revising existing policies and procedures to achieve efficiency and effectiveness in operations.
Employment Type
Full-time
Department / Functional Area
Key Skills
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