Data Quality Specialist
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Job Description
The Medical Data Quality Specialist is responsible for the testing phase and release validation in the Software Development Life Cycle (SDLC). The incumbent should work integrally with the Solution Development and Business teams to document application data critical test cases conduct testing and report test findings aimed at improving data quality.
Competencies
Problem solver who possesses strong analytical skills and attention to detail
Detail oriented and possess a handson roll up sleeves approach
Strong verbal and written communication skills
Ability to work collaboratively in a global team
Ability to learn on the fly and manage multiple high priorities simultaneously
Ability to adapt to a rapidly changing environment and business requirements
Ability to work with minimal supervision or assistance to complete tasks
Essential Functions
Implement and maintain a comprehensive testing framework to support the Solutions Development team and tailored specifically for medical data outputs.
Conduct functional testing regression testing data testing and workflow.
Executed test scenarios manually document and report test results accurately and in detail for the developers to address.
Understand business requirements and how they translate to application features. Translate business requirements to test requirements.
Communicate effectively with managers on progress and any complications that may arise
Support the AI teams by ensuring the quality and accuracy of AIgenerated medical data.
Validate the accuracy and relevance of AI data summaries of medical records and medical data extractions.
Provide detailed feedback and recommendations to improve AI data outputs.
Participate in and drive continuous improvement initiatives to enhance the accuracy and reliability of medical data.
Stay updated with the latest developments in AI and medical data standards.
Requirements
Bachelor s/master s degrees or diplomas in Health Informatics Nursing Biomedical Engineering Public Health or MBBS.
Minimum 3 years of experience conducting medical record analysis or testing. Proven experience creating functional use cases or test cases based on business requirements regression test cases and user acceptance/workflow test cases.
Knowledge and experience working with analysis tools like Excel and working with database systems like SQL Server Management Studio and MongoDB is a plus.
Benefits
Duties and responsibilities Responsible for managing the day-to-day operations of assigned staff. Accountable for assigned team members performance against established metrics and scorecards. Directly manage assigned queues, to ensure that assigned work queues are managed to maintain consistency and within expected service levels. Responsible for identifying, evaluating, and communicating production issues encountered to Senior Team Leader/Team Manager and implementing necessary action plans. Drive improvement in the performance of assigned team through root cause analysis of errors/issues, trend analysis, continuous improvement to processes and systems. Manage a team of approximately 15 representatives Responsible for agents achieving their operational metrics as designated by the individual scorecards, and for achieving any team-based metrics established by the organization Facilitate the disciplinary process for performance/QA deficiencies and code of conduct violations to include issuing PIP for the bottom quartile performers Qualifications Should be a Graduate from a reputed college, MBA would be a plus Creating an inspiring team environment with an open/engaged work culture Setting clear team goals Organizational and time-management skills. Decision-making skills In-depth knowledge of performance metrics Ability to develop, Implement and assess performance metrics Strong knowledge of MS office tools
Employment Type
Full Time
