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You will be updated with latest job alerts via emailDo you have passion for thetravel and tourism industry
Do you like travelling when everything goes the way it should
You can have an impact on making travellers´ journeys a success!
Do you want to work for a worldwide known Travel Agency
We are looking for dynamic people like you who are open for a new experience abroad!
Your responsibilities and impact as a Travel Agent will be:
Booking management (altering cancelling or creating new reservations)
Assisting clients via inbound calls in the aftersales process by answering inquiries regarding the reservations and attending potential requests
Managing the reservations backoffice (ticket issuing modification and cancellation of reservations)
Replying to emails and messages from customers all over the world in English and native lang.
Most importantly always ensuring a high level of customer service.
Regular involvement with company events team meetings and projects.
Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment.
Skills qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills regardless of your field of studies – they will train you on every aspects of the job.
A native level of Danish and a good level of English
Enthusiasm about travelling and tourism industry
Knowledge of the value and impact that a good customer experience can create Being an attentive listener comfortable and skilful at communicating with people Being energetic innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelonal for an international career and life experience
Having a valid spanish work permit/EU Citizenship (required).
What´s in it for you:
Competitive salary
Relocation package
Incentive plan regarding project KPIs achievement
A fulltime contract of 39hrs/week
Rotative shifts between 7 AM 8 PM
Work in an international environment in a multinational company in Barcelona
Two weekends per month off
Health Insurance discount
“Feel Good” program which includes: Spanish lessons quizzes with prices free group activities such as football beach volleyball role skating and much more!
Wellness and resiliency program for mental and physical health. Includes many types of different workshops (Stress conflict effective communication etc.)
Modern office space well connected by public transport and close to Glories shopping mall (Westfield)
Free Coffee every day and Free fruit on Fridays
Careergrowth opportunities within other projects of the company
Your Future Company:
This fastgrowing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a firstrate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.
What should you expect from living in Barcelona
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Full Time