Loan Administrator

Join Our Client s Team: Navigate Your Career in Mortgage Compliance!

Join us as an AU Loan Administrator and take your career to new heights without ever leaving your hometown. In this role youll have the chance to make a global impact from the comfort of your desk. As a Loan Administrator your responsibilities will include interpreting clarifying and implementing product changes in our client s catalogue as well as policy adjustments in our lender policy database. Additionally youll provide vital support to our broker network through various channels such as email telephone and our Lending Advice Forum helping them navigate the intricacies of our broker systems. Seize the opportunity to make your mark in the world of mortgages without the need to travel. Apply now and let your career soar from home.

• Interpret clarify and implement product changes in our product catalogue and policy changes in our lender policy database.
  
• Provide support to the broker network through email telephone and the Lending Advice Forum addressing inquiries about the effective use of broker systems.
  
• Offer Subject Matter Expert (SME) advice and support to the broker network helping them understand policies navigate complex scenarios and structure deals.
  
• Troubleshoot product and policy issues as they arise.
  
• Communicate lender updates and changes to the franchise network.
  
• Maintain effective relationships with lender representatives serving as a source of information and clarification for any issues that arise.
  
• Maintain and update the lender contact database.
  
• Ensure regular audits of system information are conducted.
  

Requirements

Your Skills to Optimize and Excel

• Comprehensive understanding of lending terminology and regulatory frameworks.
  
• Good troubleshooting and interpretation skills.
  
• Excellent written and verbal communication abilities including the capacity to engage with individuals at various levels and with differing technical knowledge and skills.
  
• Exceptional attention to detail.
  
• Great prioritization skills with the ability to swiftly switch between tasks.
  
• Capability to selfmanage multiple priorities while adhering to tight deadlines.
  
• Strong critical thinking and problemsolving abilities.
  
• Friendly approachable demeanor with strong relationship management skills.
  
• Capable of performing both autonomously and collaboratively within a team.
  
• Strong achievement and results orientation with the ability to anticipate prioritize and address issues proactively and decisively.
  
• At least 2 years of experience in residential lending.
  
• Proficient in Excel.
  
• Prior knowledge of ApplyOnline is preferred.
  
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent is highly preferred.
  

Benefits

Unlock Rewards for Your Expertise and Dedication

• HMO coverage
  
• Competitive Package
  
• Permanent work from home setup
  
• Day shift schedule
  
• Prime office locations
  
• Standard government and Emapta benefits
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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