Reservations Manager

Educational Qualifications: Bachelor's degree in Business Administration, Tourism, Hospitality, or related field. Training certificates in reservations management are an added advantage.

Organizational Skills: Ability to effectively manage and organize the reservation system, including handling reservations, modifications, and cancellations.

Ability to communicate: Strong skills in communicating with customers, business teams, and suppliers to meet booking needs and solve problems.

Team Management: Ability to lead and direct a team of reservations staff, including coaching, evaluating and motivating the team.

Data Analysis: Ability to analyze booking data to identify trends and opportunities and improve performance.