Key responsibilities
- Active management of customer orders or customer demand planning in SAP
- Planning of orders check of plausibility and alignment with customer regarding the real demand (in regards of volume and timing)
- Reconcilement of confirmed orders in regards of production and delivery date and in case of discrepancies coordination and alignment of solution with customer and production planning. Run escalation process if no agreement can be found
- Date / order confirmation to customer tracking and creation of order on hand lists
- Control of customer specifications for production
- Analysis of dispositionparameters per customer
- Coordination of order releases with dispatch
- Inventory and cylinder tracking and if required discussion with the customer
- Interface for sales quality dispatch SCM production planning
You bring these skills experience & education
- 13 years of job experience
- Fluency in German and English
- Working knowledge and use of office productivity tools (MS Office Lotus Notes etc.)
- Advanced knowledge of order administration and order planning (nice to have)
- Working knowledge of logistics and shipping (nice to have)
- Industry knowhow (nice to have)
- Working knowledge of SAP SD (nice to have)